Why are Android apps not updating? How to prevent automatic updates of installed applications on Android in the settings Android programs are not updated

What gives Google support, but more detailed. than in the help article.

Personally, I would not do a reset, as it says at the end.

Thank you for your contact with Google.

As agreed, I provide steps that should help solve your problem:

(Initially, you need to remove the second SIM card, SD card and reboot the device) Synchronize the device with Google servers

After forcibly stopping the application, you need to make sure that your device is synchronized with Google servers. Here's how to do it:

Open Settings devices.
Select date and time In chapter System.
If the following boxes are checked, clear them:
- network time zone;
- network date and time.
Set the wrong date and time.
Click the button Main screen.
Reopen Settings and select the item date and time In chapter System.
Set the correct date and time.
Check the boxes Network time zone And Network date and time.

Clear the cache and data of the Play Store and Download Manager apps

Here's how to do it:

Open Settings devices.
Click Applications in the "Device" section.
Swipe left until you see the tab All at its top.
Scroll down the list and select Play Market.
Select Erase data.
Return to the list of applications by clicking on the back arrow.
Select Download Manager > Erase data.
Restart the application.

Make sure your device is supported

Make sure your device is in . Otherwise, the Play Store may not work on it. Please contact the device manufacturer for details.

Delete and re-add your Google account

If the problem persists, remove your Google account from your device and add it again.

Note. This action may reset your preferences and remove unsynced content from apps. Purchases and synced data (Gmail emails, Google contacts, etc.) are linked to your account and will be available after you add it again. Please make sure you remember your password before deleting your account from your device.

Remove account from device:
1. Select Settings > Accounts > Google and click on the desired account.
2. Click on the three dots in the upper right corner of the screen and select Delete account. Confirm the action.
Add the account to the device again:
1. Select Settings > Accounts > Add account.
2. Click Google and enter your account information.

Reboot your device

Press and hold the power button, and then select Power off.
Press and hold the power button again until the device turns on.

Use a different internet connection

If you were able to open https://news.google.com , skip the steps below and continue to the next step. Otherwise:

Try toggling airplane mode on and off.
1. Open Settings > Airplane mode. On some devices, this requires you to press Settings > More or Wireless network > Airplane mode.
2. Make sure Airplane mode has not been selected before. Then turn it on and off again to establish a new internet connection.
Switch from Wi-Fi to mobile network or vice versa.
1. Turn off Wi-Fi to use the mobile network.
2. Turn on Airplane mode to turn off mobile network, and then turn on Wi-Fi.
Try connecting to a different Wi-Fi network.

Clear cache and delete Google Play services data

Note! These actions may affect device settings and other applications.

Do the following:

Open Settings.
Scroll down to the "Device" or "Phone" section and select Applications or Application Manager
Select from the menu Show system apps(devices with Android version lower than 6.0, you must first go to the tab All).
Scroll the screen and select an app Google Services play.
1. If you can't find it, check all system apps and make sure Google Play Framework And Google Play Services included.
  1. If so, move on to the next step.
  2. If they are not enabled, download Google Play Services from Google Play.
2. Click storage and choose Clear cache(on devices with an Android OS version lower than 6.0, you do not need to go to storage).
Click Place management and then select Delete all data > Erase data.

After completing these steps, make sure that the settings of all other applications have not changed.

Uninstall and reinstall updates

To revert to a previous version of the Play Store:

Open Settings.
Click Applications or Application Manager(depending on the device).
Select Play Market(on some devices, you must first go to the tab All).
1. In the menu press Uninstall updates.
2. If this feature is not available, do not proceed further and continue to the next step.
You will be prompted to reset the settings to factory settings. Click OK.
Return to the main screen of the device and re-launch the Play Store. The application must be updated to latest version for a few minutes.
- If the Play Store is not updated, open the menu and go to Settings. Scroll down the screen to the section Play version Market. Open it to see updates. If not, go to the next step.

Reset settingsBefore you start

Make sure your device is fully charged or connected to a power source.
Remove the SD card if installed.
Make sure you remember the credentials for all accounts (Google and others). They will need to be re-entered after the procedure is completed. On some phones, you need to sign in to your account before doing a factory reset.
Transfer data using a USB cable or copy it to .
Make sure your contact list is saved to your Google account. If necessary .

How to reset settings

Open Settings.
Find Recovery and reset or Storage and Reset. This item may be under Device, Personal data, phone memory, Confidentiality or Safety.
Select Reset. If necessary, confirm the action.

How to restore apps and data

Sign in to your Google account on your device.
Insert an SD card if necessary.
Open the Play Store app.
Touch Menu > My apps > All.
Select the desired application and click Install or Turn on.

When you sign in to your Google Account, the information stored in your Google Account is synced to your device. If you previously configured and , these functions will need to be re-enabled.

Many users install new applications from the Play Market on their Android smartphone. It happens that a user suddenly notices that a friend has exactly the same application that does not work the same way as he does. More precisely, in the application, a friend has new features and features, but for some reason our user does not have them. The user has great doubts that he is using the updated application of the latest version. The question arises, how to update the application on Android?

Rice. 7. Click "Accept" to grant permission to Yandex.Mail to use device resources

Click "Accept", the application update starts, it will take some time.

You can find out which applications are updated and which are not in the Play Market, the "My applications" option, the "Updates" tab:

Rice. 8. Message in the Play Market that the Yandex.Mail application has been updated

Setting up update notifications

It happens that update messages come completely out of place and there is a desire to turn them off. You can turn off the sound that occurs when such updates appear, or block them from receiving them.

To turn off notifications, you need to open the Play Market settings. To do this, follow the steps described above in Figures 1-3. When the “My apps and games” option is opened on the Android smartphone, you need to scroll (scroll) the window down so that the “Settings” appear (Fig. 9):

Rice. 9. Play Market settings

Open the "Settings" of the Google Play Market, and click "Notifications" (1 in Fig. 10):

Rice. 10. Update notification settings. Application auto-update settings.

Having opened "Notifications", we check the checkboxes. If you do NOT want to receive notifications about the availability of updates for applications, you must uncheck the box next to "Updates" (1 in Fig. 11). Also in this case, you should uncheck the box next to "Automatic update" (2 in Fig. 11):

Rice. 11. Check / uncheck the checkboxes for update notifications and for auto-update applications

If the checkboxes are unchecked, then notifications about the availability of updates and about automatic update shouldn't come.

Set up auto-update applications to save Internet traffic

Everyone chooses the settings for auto-updates of applications for himself. On fig. 12 "Only via Wi-Fi" is selected. This is convenient to

Let's look at the main reasons why applications on the Google Play Market do not want to be updated on an Android phone or tablet and what needs to be done to fix the breakdown.

This article is suitable for phones and tablets of all manufacturers of Android devices: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

Why apps on Android are not updated - the main reasons

The following are the most common reasons that applications in Android are not updated:

Disabled update service.
Violation of the license agreement.
Customized firmware.
Not enough memory.
Software failure.

Troubleshooting should begin by checking the Play Market settings and the availability of free memory. Many custom (modified) firmware update services are disabled by default. This firmware violates the terms of use software, so most applications cannot be updated.

Checking Play Store settings

To install the application, you can use APK files or Google Play on your computer, and to update games and programs on Android, you must have the Play Market installed on your device. The parameters of its operation must be correctly configured. Due to incorrect settings, applications on Android may not be updated.

We execute the instruction:

Launch Play Store. Sign in to your Google account if you haven't done so before.
Let's go to the settings. You need to click on the button in the form of 3 horizontal stripes near the search bar. Select the appropriate item from the main menu.

Increase

We find the section "Auto-update applications". Let's see what value is selected.

If the auto-update feature is set to Never, then applications will only be updated manually. This is done in steps:

We open the main menu of the Play Market.
Select "My apps and games".
In the "Updates" section, we look for which applications there are updates. Now click "Update" next to the desired game / program.

Increase

If you are not comfortable updating applications manually, then you need to return to the Play Store settings and select a different status for the auto-update function. For example, "Only via Wi-Fi." Applications in this mode will be updated only when the device is connected to a Wi-Fi network.

Increase

In order for application updates to be carried out on any Internet connection (via 4G, 3G or Wi-Fi mobile traffic), the “Always” mode is selected. It is important to remember that while downloading updates via the 3G or 4G Internet, you will consume mobile traffic, which may be limited by the mobile operator, depending on the current tariff.

Not enough memory

Free memory is required to install applications. If the microSD and internal storage run out of space, you need to delete the extra data.

Instructions for checking memory:

Open Android settings.
We find the item "Memory".
We look at which programs are taking up space, and choose what is best to remove.

The memory is also occupied by temporary application files that can be deleted in the settings. For example, on Samsung smartphones, to clear memory of unnecessary data, there is a special “Optimization” section in the settings, during which an analysis of the state of the gadget begins when you enter it.

Increase

Memory is one of the indicators. If you click on the corresponding icon, the system will show the amount of unnecessary data that can be deleted.

Problems with the Play Store app

Even with auto-update enabled, some applications cannot be upgraded due to the Play Market not working correctly. Various error messages may appear in this content store.

Error codes

Increase

During downloading or updating from the Play Market via mobile Internet or Wi-Fi, errors may occur when receiving data from the server. In this situation, you should try again after a few minutes. This may be due to server overload or maintenance.

963, 906, 907 - these codes appear in error messages when a user tries to start updating applications through the Play Market on smartphones of the HTC One, Moto G version and other models.

Solution to the problem:

Delete the data of some applications. Go to "Settings", select "Applications", then "Play Market" and "Clear cache". After that, we return to the list of applications again, look for the “Download Manager” section, select “Erase data”.
In the second method, you should remove recent updates. They may not work properly due to flaws. Open the "About the application" section of the Play Market and click on "Delete updates". Android may ask you to reinstall new version applications when opened. This will mean that the method did not work.
The third option is to disable the memory card on the Android device. We go along the path: “Settings”, “Memory”, “Remove SD card”. Then you need to go to the Play Market, where we update or install the desired program or game. If the update is successful, then reattach the SD card to expand the device's memory.
We transfer the application that cannot be updated to external memory or vice versa, to internal memory, depending on its location. Go to the menu "Settings", "Applications", select the name of the application, click on "Move to SD card". We check the performance, try to update this application in the Play Market.

Increase

The first two methods are the most effective. They should work if similar errors appear on your Android tablet or phone.

406, 413, 491, 504, 506, 905 - downloading files from the store is not available. Although the codes are different, the solution is the same for all of them:

We erase the data and cache of the Play Market through the settings.
If you can't resolve the issue, you should delete your Google Play Services data. This will erase all information associated with the store: attached accounts, settings, databases.

Increase

491, 923 - Updating or downloading is not possible. If errors appear, you need to delete your Google account in the settings, restart your Android device and add the account again.

Update apps without Play Store

You can update or install applications on Android manually by downloading the APK file to the product, then starting the installation. For example, you can use a service that downloads an installation file from the store and gives it to you:

We go to the Play Market.
We select the application of interest, copy the URL from the address bar of the browser.
We go to the service website, paste the link into the appropriate window, click "Generate Download Link".
Go to the "Settings", "Security" menu, click on "Unknown sources" and select "Enable".

When the file is downloaded on Android, we find it in the downloads of the smartphone or tablet, click on it and start the installation. It is better to download updated content in the Play Market, the latest versions of programs are always available there.

If you download the file to your computer, you need to use a USB connection to transfer the APK file to Android. In a similar way, it is better not to install games and programs from dubious sources.

Did you fail to update the application due to an error? There may be various reasons related to the operation of the product or the df-dla-15 code that is incomprehensible to many users. There are certain recommendations that will help you troubleshoot upgrade issues:

Restore default settings.
Roll back the updates of the problematic application or the Play Market.
Clean up the system with CCleaner or other applications.
Reboot your device.
Check the internet.

Wrong Android version

The Android version matters when installing an app update. For example, Instagram is device dependent on the current version. If an old version of Android is installed on the device, then Instagram will simply no longer be updated. The only solution to the problem is to update Android to a later version.

There might be a problem here. If the device is old or simply weak relative to the hardware, then modern versions of the system cannot be installed on it. Therefore, some applications may not be available for updating and installation.

Users of Apple products often encounter the following problem: applications are not updated in App Store. The company itself does not comment on problems with updates and errors when downloading applications. Users have to search for a solution on their own, going through different stages, from simple to complex.

In order to deal with gray icons while waiting, as well as the fact that applications in the App Store on iPhone are not updated, it is better to perform each step in turn, since at any time the download may continue, and the need for further actions will simply disappear.

News tracking

Before you start getting angry at a smartphone or tablet, you need to discard laziness and go to sites with news related to everything related to Apple products. It is quite possible that there will be news about problems with the company's servers or problems that the app store is experiencing. The company will do everything that depends on it, because if applications in the App Store are not updated, it suffers big losses and loses trust, which is not good.

Internet connection test

One of the common reasons why an update problem occurs is the usual lack of an Internet connection or a problem with the wireless network surrounding the user. After all, the icon showing that there is a connection does not mean anything yet. No connection - apps in the App Store are not updated. To eliminate this problem, just open the browser and try to open any page. If everything is fine, then you need to go to the next step.

Stop download

If there is a gray icon that is waiting or downloading for a very long time, then you need to stop the download. Why apps in the App Store aren't updating isn't entirely clear, but if you tap on the icon and stop downloading and then tap again to resume, the app may continue to download and the issue will be resolved.

Turning airplane mode on and off

You can try to resume the download by temporarily switching to the "flight" mode. To do this, you need to swipe from the bottom up and click on the icon with the plane. After a few seconds, you need to turn off the mode again by pressing it again.

Uninstalling the app and reinstalling

If applications are not updated through the App Store, then a complete uninstallation followed by reinstallation can help. To do this, hold your finger on the application icon and go into edit mode. After tapping on the small cross that appears, the application will be deleted. You can now launch the app store and reinstall.

Reauthorization

You can bring a frozen application back to life by logging out of your account and logging back in. To do this, you need to open the application store and go to the "Selection" tab. Here you need to tap on the account name and select "Exit" in the window that opens. Here you will also need to re-login to your account, and then try to download the application again.

Device reboot

If apps in the App Store are still not updating, restarting your smartphone or tablet may be another treatment option. To do this, hold down the power key and turn off the device. After it is enabled again, the application can continue its installation.

Synchronizing purchases with a computer

If the above steps did not solve the problem, and the applications are still not updated, you need to sync your device with the version of iTunes that is installed on your desktop computer. To do this, the device is connected to a PC running the application. You need to make sure that you are logged into your account correctly. The accounts on the mobile device and the computer must match. You need a "Synchronization" item.

Reset

The cardinal way to help resume the download is a complete reset of the device. First of all, the network settings are reset. If it doesn't help, then you will have to reset all settings. Before doing this, be sure to back up all the necessary data.

DFU Mode

This is the last hope. Why aren't apps updated in the App Store? It could be a firmware issue. This mode is necessary in order to restore this very firmware. The device connects to a computer running iTunes. Then you need to hold down the power key and immediately after that - Home. After 10 seconds, the device should reboot. The keys must be held until the company logo appears on the screen. At this point, you need to release the power button, and continue to hold Home until the iTunes logo appears. After a message appears on the computer stating that the device is in recovery mode, you can exit DFU. You need to hold both keys again for 10 seconds before rebooting the smartphone or tablet.

Many owners of Android smartphones are familiar with the following problem: Google Play does not update applications. It either does not update them at all, or freezes in the process, slowing down the system and not leading to positive result. There may be several reasons for the problem, as well as options for solving it.

Auto-update apps in Google Play Market

If the owner of an Android smartphone is not worried about the freezing of updates, but their complete absence, then you need to check the auto-update in the Play Market. To do this, find the settings in the Play Market application menu.

Open "Auto-update apps".

If there is “Never”, then you need to check another item.

If you select auto-update only via Wi-Fi, then the application will not waste regular mobile data once again. This can always be changed manually if necessary.

Full queue of updates in the Google Play Market

This problem often arises: the Play Market is annoying because it constantly updates all programs, including unimportant ones. For example, you need to update your mobile bank or download a new application, but the Play Market is constantly updating instant messengers, Youtube and everything else.

You should go to the Google Play settings and click "My apps and games". It might be clean.

Or a whole list of updates waiting for their turn may open.

Excess ones should be closed by clicking on the cross on the right. If there is no cross and the inscription “Waiting for download”, then this is not the problem.

Cache filled with extra data

Sometimes Google Play freezes while updating apps. The download icon blinks but nothing else happens. The easiest way to solve the problem is to clear the cache from "garbage".

To do this, in the settings, find the "Applications" item and open the Google Play Market. If there is no such section, then select the "All applications" tab at the top.

Open "Memory" and click "Clear Cache". Do the same with the "Google Play Services" section.

Android versions are different, so the names and location of the buttons may differ from those shown in the photo. Despite this, it is not difficult to determine the correspondence.

Removing updates

If clearing the cache does not help (even after rebooting the device), then something else is interfering with the system.

You can try to uninstall updates: open the Google Play Market and click on the 3 dots in the upper right corner.

After restarting the Google Play Market, a standard question about agreeing to the terms will appear. You should click "OK" and continue normal work with the application.

Warning !!! : In some cases, after uninstalling updates, Google Play also disappears. This is unpleasant, but the application can be downloaded again. Situations are different, there is always some risk. You should also heed the messages when you remove updates to the Google Play Services section.

Clearing the cache and deleting data

A more "hard" way to remove unnecessary data that interferes with the system:

expand settings;
open "Applications";
select the "All applications" tab;
find "Google Play Services";
select "Memory" - "Clear cache";
again "Memory" - "Manage space" - "Delete all data";
find the Google Play Market;
select "Memory" - "Clear cache" - "Erase data".

After such cleaning, the application will perform its first function (installation or update) for a long time.

Before stopping processes and deleting data in Google Play Services, it’s better to spend a little time to rule out other options for the problem. Sometimes it's a network failure. It is worth checking your internet connection and mobile data speed. It happens that the problem lies in a banal lack of space on the device or specifying the wrong time zone in the settings.